Grand Theft Auto IV/Technical Issues
Users can get the latest patch for Grand Theft Auto IV for the PC here.
Rockstar Games have commented on the situation:
We are aware that a small number of fans are having problems running GTA IV on their PC’s and we would like to assure them we are working to help solve these as quickly as possible.
We would ask anyone that is encountering difficulties to contact their local technical support helpline for advice and recommendations. These telephone numbers can be found in the game’s manual.
There is also a regularly updated technical support page available on the Rockstar Games website http://www.rockstargames.com/support/ where there are many useful faqs and information on how to resolve some common problems being encountered.
If you receive an error message, this table should help you figure out what the problem is and how to fix it:
|Error Code||Cause / Solution|
|MMA10||Sign out of Social Club; seems to affect only version 126.96.36.199|
|RMN20||Windows Vista: Need to have Service Pack 1 or higher to proceed.|
|RMN30||Windows XP 64 / Server 2003: Need to have Service Pack 2 or higher to proceed.|
|RMN40||Windows XP: Need to have Service Pack 3 or higher to proceed.|
|DD3D50||D3D Error - DirectX 9 video card required|
|TEXP110||D3D Error - Failed to create texture - Please restart the game|
|DWIN20||D3D Error - Failed to query memory. Please re-start the game.|
|DD3D10||D3D Error - Please re-boot your system|
|DD3D10||D3D Error - Please re-boot your system|
|DD3D30||D3D Error - Please re-boot your system|
|DWIN30||D3D Error - Please re-boot your system|
|DD3D20||D3D Error - Please re-install the game and/or re-install DirectX|
|DWIN10||D3D Error - Please restart the game|
|DD3D60||D3D Error - Shader Model 3.0 or higher is required|
|DD3D70||D3D Error - Unable to retrieve D3D Device. Please re-boot your system|
|GPUP10||D3D Error - Unable to retrieve D3D Device. Please re-boot your system|
|TEXP20||D3D Error - Unable to retrieve D3D Device. Please re-boot your system|
|TEXP30||D3D Error - Unable to retrieve D3D Device. Please re-boot your system|
|TEXP80||D3D Error - Unable to retrieve D3D Device. Please re-boot your system|
|DD3D40||D3D Error - Unable to retrieve device capabilities. Please install latest video card driver and/or re-install DirectX|
|TEXP10||D3D Error - Unable to retrieve device capabilities. Please install latest video card driver and/or re-install DirectX|
|DD3D80||D3D reset failed - Please restart the game.|
|STRB10||Failed to delete file - Please re-boot your system|
|RMN10||Failed to read file - Please re-boot your system|
|STRM10||Failed to read file - Please re-boot your system|
|STRM20||Failed to read file - Please re-boot your system|
|BNDL10||Failed to write file – Please re-boot your system|
|STBF10||Failed to write file – Please re-boot your system|
|VOIC10||Fatal voice chat error - Please restart the game|
|RESC10||Out of video memory - Please re-boot your system|
|BA10||Out of virtual memory - Please re-boot your system|
|EA10||Out of virtual memory - Please re-boot your system|
|TEXP60||Unable to create color render target - Please re-install DirectX and/or install the latest video card driver.|
|TEXP70||Unable to create depth render target - Please re-install DirectX and/or install the latest video card driver.|
|AE10||Insufficient Memory to Start Game - Please close some applications and restart the game|
|PC10||Unable to retrieve D3D Device - Please reboot your machine or reinstall your display driver|
|TF10||Unable to write to disk - Please restart the game|
|WS20||InitWinSock failed - Please re-boot your system and/or re-install the game|
|WS30||InitWinSock failed - Please re-boot your system and/or re-install the game|
|Patch 3 Related|
|EFC20||Make sure you are using the original "LaunchGTAIV.exe" that installed with your game.|
|WS10||Install the latest redistribution of GFWL|
Some users might be experiencing EFC20 error even with a clean install. A possible solution can be found here. Users are recommended to launch the game through the Social Club application. Problem reports seem to be inconsistent so check GTAForums.com for more information.
An entire list of error codes are listed here.
This section details the graphics settings of GTA IV for the PC.
Most users using current PC hardware as of December 2008 are advised to use medium graphics settings. Higher settings are provided for future generations of PCs with higher specifications than are currently widely available.
Graphics settings are limited by system resources by default. 256MB video cards force minimum settings by default. If a user bypasses these safety measures using command line arguments and exceeds their system resources, the users gaming experience may be compromised.
Resolution scaling effects water, reflections, shadows, mirrors and the visible viewable distance. The resolution settings relate to the amount of available video memory. At 2560*1600 the game will require 320MB of video memory in addition to all the memory required for content. At 800*600 the game will require 32MB of video memory in addition to the content. Medium resolution settings are recommended for most users as higher settings are only usable if there is available video memory.
Texture quality affects the visual quality of the content of the game. High setting for textures will require 600MB of video memory at a setting of 21 View Distance in addition to the memory taken by the Video Mode. A medium texture setting is recommended for most users.
Render quality is the texture filter quality used on most things in the world rendering. Most people would know this as anisotropic filtering. Medium settings are recommended for most users and will provide filtering beyond what the console versions can execute.
View distance scales the distance in which different objects in the world such as building and cars are seen. Raising this option increases the distance in which high quality objects must be loaded and will increase the memory it requires. Restrictions are established to ensure the game runs optimally for most users. A setting of 22 or more will provide PC users an enhanced experience over the console versions.
Detail distance scales aspects of the environment that the View Distance setting does not including vegetation, trash and other moveable objects. A setting of 10 would be the equivalent to the performance on a console. This setting has little effect on memory.
Vehicle density scales the traffic density of the traffic in the game. It has no effect on the mission vehicles or difficulty of the game, but can have a significant impact on CPU performance
Shadow Density controls the number of shadows generated for positional lights in exterior environments. These shadows are exclusive to the PC version and can have a major impact on CPU and GPU performance.
With the latest ATI driver (8-11 series) the game supports crossfire modes (ie. 4870x2) SLI is currently unsupported. Support will be added through a future game patch as well as an updated Nvidia driver.
NOTE: Background Processes
Certain background processes can have a detrimental effect on system performance when playing GTA IV, especially on systems with minimum required system memory. Users should ensure they disable their Virus scans (especially “on-access” type scans) when running the game to maximize performance.
Games On Demand Version Bug
On the Games On Demand version of the game (Purchased from the Xbox 360 marketplace) after you finish the mission "Pest Control" you are supposed to get a phone call from the U.L. Paper contact (If you have finished Jon Gravelli's missions) however, in this Games on Demand version, you don't seem to ever get this phone call.
There have been occasions when a player attempted to Alt-Tab out of that game and their entire computer crashes, this is a very serious error. Downloading patch 188.8.131.52 or higher fixes this problem.